Refund policy

The buyer is responsible for ensuring the correct size. Please double-check your size and the right size conversion before placing an order. As specified in the terms and conditions, refunds cannot be issued for order errors, incorrect sizing, or changes of mind. If unsure of your purchase, please get in contact with me before buying.

How do I initiate a size exchange?
Please contact me at info@jiso-labo.com, or through the form below to initiate an exchange. JISO LABO is not responsible for return or exchange shipping costs either way. Please include all original packaging when returning or exchanging an item.

If you have any questions, please contact me here info@jiso-labo.com.